THE EVALUATION OF COPRODUCTION PROGRAMS

This article evaluates the benefits and costs of local coproduction of services. Coproduction is understood as active participation beyond the normal requirements of citizenship by individuals or groups in the delivery of municipal services intended to raise the quality and/or amount of their provision. The benefits and costs of coproduction programs are examined in six areas: tax savings, service effectiveness, citizen participation, motivating service-directed behavior, training and coordination arrangements, and service equity.