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THE 'SECOND' GLOBAL SHIFT: THE OFFSHORING OR GLOBAL SOURCING OF CORPORATE SERVICES AND THE RISE OF DISTANCIATED EMOTIONAL LABOUR |
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| Authors: | John R Bryson |
| Institution: | School of Geography, Earth and Environmental Sciences, The University of Birmingham, Edgbaston, B15 2TT, UK. E-mail: |
| Abstract: | |
| Keywords: | services offshoring global sourcing second global shift emotional labour information communication technologies |