| Abstract: | What difference does it make if public services are inequitably distributed? This articles addresses that question by examining the relationships among perceived inequity in service delivery and dissatisfaction with public services on-the-one-hand, and a variety of other attitudes and reports of behavior on-the-other. In the case of police services, I find that perceptions of inequity and dissatisfaction with services have negative consequences both for the quality of life individual citizens enjoy and for the capacity of government to provide services effectively and efficiently. |
