An investigation of factors determining cycling experience and frequency

A bicycle tourism destination is composed of complexes of different attributes that are crucial for the determination of tourist satisfaction levels. However, the relative impact of sector-specific destination attributes on bicycle touring and leisure cycling experience and frequency has been both poorly understood and studied. This study is an attempt to fill this literature gap by exploring a demand-side perspective on the important contributors of overall satisfaction with cycling experience and the key determinants of cycling frequency. The 28 sector-specific destination attributes were drawn from the relevant literature, and then modified by a panel of industry experts. Using exploratory factor analysis, three destination-specific attribute-level satisfaction factors were identified in descending order of satisfaction degree: ‘provision of signage services,’ ‘provision of safety and emergency services,’ and ‘quality of bicycle routes.’ Among these factors, ‘provision of safety and security services’ and ‘provision of signage services’ were found to be the most important contributors to overall satisfaction. Finally, ‘monthly income’ was proven to be a significant predictor of cycling frequency. This study is of great importance as there is a growing body of evidence that the use of bicycle for leisure, recreation, and tourism is undergoing a resurgence worldwide. The findings of this study may be of interest to scholars in Western countries where bicycle tourism is mature and highly developed and in Asian countries where the sector is at an early stage of development. Since bicycle touring and leisure cycling experience and frequency can be increased by modifying destination marketing and management practices, the government and industry sectors should focus more attention on ensuring the provision of multi-functional grocery and convenience stores along designated bicycle routes, developing an informative and visible signage system for designated bicycle routes, and targeting middle- to high-income bicyclists with diverse bicycle touring and leisure cycling experience options.