Abstract: | This paper deals with 'real services' to manufacturing companies, nowadays an integral part of the toolbox of industrial policies in all advanced countries, both at regional level and within major nationwide programmes. Policy relevance is indeed the main criterion to identify concretely those services, based on their capacity to trigger learning processes and to have positive 'externalities of consumption'. The paper discusses the main problems concerning the management and evaluation of real services and outlines the key issues for the policy agenda (selection, coordination and networking; the transfer of success models; the practice of subsidiarity between different levels of government). The paper concludes by arguing the undiminished relevance of real services for contemporary industrial policies, notwithstanding the growing awareness of their limited impact. |