The heritage tourist: an understanding of the visitor experience at heritage attractions

This study seeks to explore the visitor experience at heritage sites pre, during and post visit. A conceptual model depicting the heritage visitor experience was proposed. A self-administered survey (n?=?195) was completed by visitors at six heritage sites across Northern Ireland. Visitor characteristics and pre-experience were analysed and results showed that heritage visitors are primarily motivated by recreation and base their visitation decision on advice from friends and family. Results from the exploratory factor analysis showed that audio and visual communication, atmospherics, on-site engagement, information and heritage preservation were the most influential factors during a visit. Post-experience results indicate that 54% of the sample was satisfied with their visit and 85% would revisit the heritage site. The final model suggests a range of factors which positively contribute to the visitor experience at heritage sites though this requires further testing.     

废甲编区:清初衡山县里甲赋役改革与基层区划的重塑

清初,迭遭兵燹的湖南地区经历了兴垦、均编粮里、清丈等重建赋役秩序的过程。其中,衡山县于康熙四十三年实施的"废甲编区"更是呈现出清初里甲赋役改革的丰富面相。因应偏沅巡抚赵申乔革除里排、滚单催征的举措,衡山县打破原有里甲规制的束缚,改革中坚持粮不过区、就地编区的原则,孕育了字区的地缘性色彩,重塑十七字四百三十七区的赋役区划体系。以康熙五十三年新一轮的清丈为契机,知县葛亮臣在业已建立的区划结构内清查荒籍,使字区成为地方重要的赋役征派和土地登记单位。在这一区域变迁的历史过程中,字区的行政区划功能逐渐得到强化和延续,以赋役征派为目的建立起来的基层赋役区划向实体化与政区化迈进,与之相应的行政话语也深刻地影响着民间契约文本的表达。     

Multiculturalism as a New Form of Nationalism?

What is often described today as neo‐nationalism or nationalist populism today arguably looks like the old nationalism. What is emerging as genuinely new are the identity‐based nationalisms of the centre left, sometimes called “liberal nationalism” or “progressive patriotism.” I offer my own contribution to the latter, which may be called “multicultural nationalism.” I argue that multiculturalism is a mode of integration that does not just emphasise the centrality of minority group identities but argues that integration is incomplete without remaking national identity so that all can have a sense of belonging to it. This multiculturalist approach to national belonging has some relation to liberal nationalism. It, however, makes not just individual rights but minority accommodation a feature of acceptable nationalism. Moreover, accommodation here particularly includes ethno‐religious groups in ways that are difficult for radical regimes of secularism. For these reasons, multicultural nationalism unites the concerns of some of those currently sympathetic to majoritarian nationalism and those who are prodiversity and minority accommodationist in the way that liberal nationalism (with its emphasis on individualism and majoritarianism) does not. It therefore represents the political idea and tendency most likely to offer a feasible alternative rallying point to monocultural nationalism.     

Freedom of Establishment Versus Retail Planning: The European Case

Studies on retail planning in European Union (EU) Member States tend to be nationally oriented and, at best, compare national retail planning systems. They also appear to be based on an implicit assumption that retail planning should not be designed to fit the Single European Market (SEM). This paper analyses a series of judgments by the European Court of Justice and activities undertaken by the European Commission and concludes that this assumption is misguided and incorrect. The bottom line is that retail planning can interfere with freedom of establishment—one of the fundamental EU freedoms laid down in the Treaty of Rome—by limiting the realization of new shopping outlets and by redirecting retail to preselected locations. Such restrictions may be allowable if the Member State in question is able to demonstrate that they are non-discriminatory, appropriate and proportional on the basis of the interpretations of these fundamental principles in European Law. There is a European Retail Action Plan which aims to organize national retail planning systems in such a way that they are compatible with the principles of the SEM.     

The use of tracking technologies in tourism research: the first decade

The past decade has witnessed dramatic growth in the implementation of various tracking technologies in tourism studies. A thorough review of literature reveals that 45 papers were published in peer-reviewed scientific journals, comprising 40 percent of the papers published in the three leading journals on tourism scholarship. The rate of papers published annually has grown in recent years and it is clear that this novel field is further expanding. The majority of studies analyzed employed GPS, mobile positioning, Bluetooth tracking, geocoded social media, and photo databases. The studies ranged in geographical scope from individual attractions to global capacity. Based on our review, tourism research that uses tracking data can be divided into three categories: the first generation of studies focused on methodological dimensions and the potential of tracking data. The second generation made use of spatially and temporally rich data and uncovered new aspects of tourism. The third generation made use of the new data sources to challenge fundamental questions on tourism and consumer behavior. Digital tracking data have clear advantages – data are spatially and temporally precise, geographic and temporal coverage of datasets is broad, and tracking data can be supplemented using questionnaires, sensors, and other sources.     

New approaches to the study of tourist experiences in time and space

Nowadays, a growing number of researchers are investigating subjective attitudes of people toward their environment with ever-increasing spatial and temporal resolutions. It seems that researchers' interest in daily experiences is not merely a passing research fad, but rather that individuals in current societies find more interest in their own momentary experiences. They talk about their affective states, they spend considerable portions of their income on intangible experiences, and they instantly share personal ‘moments’ through various online social media platforms. These trends are even more apparent in the tourism and leisure industries which aim to generate positive experiences among individuals. This research note points out new directions in the exploration of experiences during tourism and leisure activities. It discusses a new relevant concept, subjective momentary experiences on one hand and presents novel methodological opportunities on the other. In order to portray these new trends, a case study that describes the episodic experiences of festival attendants in a high tempo-spatial resolution is presented.     

中国热点旅游城市旅游国际化水平定量评价研究

从国际旅游业发展水平和国际旅游业发展环境两大方面入手,构建了4层39个指标的评价体系,采用层次分析法,定量评价了中国27座热点旅游城市的旅游国际化水平。在此基础上,运用SPSS软件进行聚类分析,将中国热点旅游城市的旅游国际化水平划分为4种类型,最后分析了各城市旅游国际水平的优劣势和提升方向。     

游客安全感的影响要素、形成机理及提升策略研究

安全感是旅游目的地安全状况的"晴雨表",是游客在旅游目的地最基本需求。本文在对游客安全感的概念进行界定、游客安全感重要性和研究意义进行阐述,以及游客安全感的影响要素进行分析的基础上,探索游客对旅游目的地安全感的认知过程和形成机理,并据此提出旅游目的地提升和强化游客安全感的"四位一体"策略,即培育理性的游客、营造安全的旅游环境、运用现代的安全技术和选择科学的传播渠道。     

旅游目的地游客感知价值的层次关系模型

顾客价值被认为是竞争优势的新来源,目前旅游领域游客感知价值研究多将感知价值的各维度置于同一层次,这样不利于对游客感知价值概念的深刻理解,也不利于旅游业界从操作层面上提升游客感知价值。本研究基于"途径-目的"理论,使用回归分析方法检验了目的地属性层的价值维度与结果层价值维度的关系。结果表明,旅游者对目的地属性层的价值感知显著影响对结果层的价值感知,其中,景观/环境和成本属性是影响中国旅游者体验结果的主导性因素。     

国内游客行前信息搜索与目的地满意度评价研究——以黄山风景区为例

行前信息搜索是游客旅游决策过程的首要步骤之一,而信息则会进一步影响游客的系列消费行为及其满意度评价。本文在文献回顾的基础上,以黄山风景区为例构建了国内游客行前信息搜索测量量表和目的地游客满意度评价测量量表,并通过因子分析萃取出了上述量表的因子结构,通过独立样本T检验和事后多重比较法检验了游客行前信息搜索行为的组间差异、检验了游客对目的地满意度评价的组间差异。典型相关分析则发现,"信息搜索的媒体导向"、"深入性信息"、"信息搜索的经验与中介导向"和"保健性信息"等国内游客行前信息搜索因子与目的地游客满意度评价因子存在正相关关系,但游客对"深入性信息"、"信息搜索的媒体导向"的关注程度较为有限。基于上述检验与发现,文章提出了黄山风景区提高游客满意度的若干举措。