北京城市老年人社区满意度研究——基于模糊评价法的分析

本文基于对北京市三个典型城市社区中老年人社区满意度的问卷调查,运用模糊评价法,对老年人的社区满意度进行案例研究。结果发现,老年人对社区社会环境较为满意,而对社区服务设施等社区物质环境不满;老年人更关注住房条件,而对社交和人际关系的关注较少。老年人特别重视的因子满意度不高,可能是导致社区满意度的综合模糊结果偏低的原因。进一步通过相关性分析和交叉表分析,从个人属性、家庭结构和所在社区类型等三个层面探讨社区满意度评价的影响因素,发现年龄低、学历高、收入高、与孙辈同住的老年人以及旧城平房社区中老年人社区满意度较高。老年人的社区满意度,将成为测度城市老年人生活品质的重要指标。     

新农村建设以来京郊农村人居环境特征与影响因素分析

优化农村人居环境,改善农民生活质量,统筹城乡发展是社会主义新农村建设的一项重要内容。本文通过对北京市首批市级新农村规划建设试点村的问卷调查,探讨了新农村建设以来京郊农村人居环境的发展变化特征,并运用因子分析和有序多分类逻辑回归模型,对影响农村人居环境变化的主要因素进行解析。研究表明:京郊农村经济总量不断增加,产业结构多元化态势明显,但农民收入地域差异显著,源自经济环境的压力较大;农村基础设施配套水平提升显著,但公共服务质量有待改善,公共设施管理维护亟需跟进;社会氛围、文娱生活、村容村貌、生产成本、生活成本、服务配套等因素是影响京郊农村人居环境变化的主要因素,其中社会氛围是核心因素,生活成本、服务配套因素是制约京郊农村人居环境质量提升的主要障碍。     

旅游地公共交通性能的游客感知研究——以黄山市为例

以黄山市为案例,研究了旅游地公共交通性能感知维度及其游客满意度水平。结果显示:(1)利用游客对黄山市公共交通性能各要素的重要性评价数据,得出黄山市公共交通性能的维度由"公共交通的时间性"、"公共交通的便捷性"、"公共交通的合理性"、"公共交通的安全性"等构成。(2)在游客对黄山市公共交通性能的满意度评价上,游客对黄山市公共交通性能18个要素的满意度评价均在3.4以上,对黄山市公共交通整体满意度也为3.66;从维度上看,"公共交通的安全性"评价最高(均值为3.81),其次是"公共交通的时间性"(3.6),"公共交通的便捷性"和"公共交通的合理性"分别为3.57和3.5;同时回归方程分析表明,"公共交通的时间性"和"公共交通的便捷性"2个维度对黄山市公共交通整体满意度产生显著影响。(3)分析得到游客对黄山市公共交通性能各要素的重要性和满意度评价的IPA方格图,包括优势区(含8个公共交通性能要素)、弥补区(含3个要素)、忽略区(含6个要素)、保持区(含1个要素)。     

乡村人居环境的居民满意度评价及其优化策略研究——以石首市久合垸乡为例

根据乡村的地域特征,构建乡村人居环境满意度评价指标体系。运用模糊层次分析法建立模糊判断矩阵,通过偏差矩阵,调整模糊判断矩阵,并检验矩阵的一致性,得出各指标的权重。采用模糊综合评价法对乡村人居环境满意度进行评价,根据居民的自身愿望与现实感知的差异程度来确定乡村人居环境建设的突破口。从居民最关心的农村饮水安全入手,探讨了农村饮水安全的公共物品性质,认为政府的介入是保障农村饮水安全的关键,供给主体的多元化是确保农村饮水安全的有效途径。     

基于灰色关联分析的旅游景区顾客满意度测评研究

市场的竞争力来自于顾客的满意度.文章在总结顾客满意度相关研究进展的基础上,分析了现行顾客满意度主要测评方法的不足;运用灰色关联分析,以桂林5个4A级景区为例对旅游景区顾客满意度进行了测评,并分别对5个景区的优势和不足进行了深入分析.最后提出了运用灰色关联分析进行旅游景区顾客满意度测评时应该注意的3个问题.     

台湾地区旅游质量满意度的实证研究

本文研究了台湾居民对台湾当地休闲旅游的整体质量表现的满意程度。研究结果发现,若单以景点来看,游客对景点的满意度达到中上程度;如果考虑了交通、住宿、餐饮等因素以后,满意程度反而降低。这表明,台湾地区旅游相关配套设施仍有很大的发展与改进空间。     

Government performance and dissatisfaction with democracy in Australia

ABSTRACT

Satisfaction with democracy has declined rapidly in Australia, reaching the lowest level recorded since the 1970s in 2019. Whereas Australian citizens used to be among the most satisfied democrats in the world, there is now evidence of widespread dissatisfaction. What explains this rapid decline in political support? Comparative studies emphasise the role of government performance, both political and economic, in shaping citizens’ attitudes towards the political system. This paper examines the role of government performance in shaping satisfaction with democracy in Australia, using Australian Election Study data from 1996 to 2019. The results demonstrate that frequent changes of prime minister, which a majority of voters disapproved of, and rising economic pessimism contributed to the decline of democratic satisfaction in Australia.     

The liminality in popular festivals: identity,belonging and hedonism as values of tourist satisfaction

Abstract

A Festa do Boi is a festive celebration linked to the Catholic liturgical calendar, which is celebrated in Allariz (Galicia-Spain). This festival reappears in the 1980s and like other popular festivals, it collects traditional elements and re-builds them into a new festive ritual, more in line with the new temporal and spatial configuration of the late 20th century. They are festivals in which tradition is combined, in representation of the local community, and the tourist approach (Prats, 1997 Prats, L. L. (1997). Antropología y patrimonio. Madrid: Alianza. [Google Scholar]). This event can be analysed as a spontaneous communitas (Turner, 1974a Turner, V. (1974a). Dramas, fields and metaphors. New York: Cornell University Press. [Google Scholar]), a happening between hosts and guests (Smith, 1992 Smith, V. L. (1992). Anfitriones e invitados (Turismo y sociedad). Madrid: Endymion. [Google Scholar]), where the liminal space can be occupied by tourists as ‘others’ necessary for the identification of ‘ourselves’. The participation of tourists in the festive ritual is carried out from two liminal positions: an unstable state because their daily life has been broken by the movement and involvement required in the festivals with the role of equals, but different. Both actors are required for the exaltation of collective identity. The level of satisfaction of tourists with the liminal experience based on the feeling of belonging and identification with the host community and the hedonistic perception, to provide a more holistic view of the festive ritual. A self-administered on-site survey was conducted on 393 tourists attending the 700th edition of A Festa do Boi in Allariz (Spain). The results suggest that hedonism acts as a precedent for satisfaction evaluation, and satisfaction evaluation for the attendees´ future intentions. In addition, the liminal experience has a two-dimensional structure composed of the individual changes experienced and of the festive ritual.     

Predictors of children’s satisfaction with mass housing

ABSTRACT

This article explores the predictors of children’s satisfaction with mass housing, which were built in the context of squatter housing regeneration. The results are based on a survey of 186 nine-to-twelve-year-old children living in four mass housing sites in Ankara, Turkey. They show the specific features of the dwelling and neighborhood that were critical in predicting children’s residential satisfaction: dwelling location and size; appearance of interior design elements provided by the authority; views from the windows; proximity, quality and quantity of public open spaces; quantity of greenery; building types in the mass housing estate; external appearance of buildings in the neighborhood; safety of street crossings; the continuity, width and comfort of sidewalks; the quality of municipal services; and the number of liked people in the neighborhood. These findings are important as they help planners and designers to consider and incorporate components that contribute to an improved residential satisfaction among children.     

复杂性视角下乡村旅游地居民旅游满意度研究

社区对旅游的满意度评价是乡村旅游目的地可持续发展的重要观测维度。而对满意度影响的相关研究通常采用线性因果模型展开，对其复杂性关系研究不足。本文采用基于复杂性理论的模糊集定性比较分析方法（fsQCA），构建了以人口统计学、旅游共享感知、社区归属和居民生活质量为主要影响因素的居民旅游满意度复杂理论模型。选取成都市三道堰所辖惠里社区和青杠树村进行实证研究，获得了18条高旅游满意度和13条低旅游满意度因果组合路径，发现高水平和低水平旅游满意度的前因变量具有异质性和复杂性，其在不同的旅游满意度预测中可能产生正向、负向影响或不出现，并且没有一个单一因素导致高或低水平居民旅游满意度，两种或两种以上的因素组合可以实现旅游满意度的高分或低分。