Inclusive tourism development

ABSTRACT

In the light of growing inequality globally, it is important to consider how to make tourism, one of the world's largest industries, more inclusive. This concern is set in the context of, first, the growing use of tourism as a tool for social integration in Europe, not least in relation to making refugees welcome, and second, new expectations in the sustainable development goals (SDGs) that development should be inclusive and that the Global North and the private sector will take more responsibility for this. We provide a definition and suggest elements of an analytical framework for inclusive tourism, and note where inclusive tourism sits in relation to other terms that engage with the social and economic development potentials of tourism. Elements of inclusive tourism are illustrated with reference to a range of examples from around the world. This illustrates how marginalized people might be ethically and beneficially included in the production and consumption of tourism. However, it also demonstrates how formidable the challenges are to achieve substantial social change through inclusive tourism given constraints both within the sector and in the wider political economy.     

Moral assemblages of volunteer tourism development in Cusco,Peru

ABSTRACT

In this paper, we develop a conceptual approach from which to examine the moral landscape of volunteer tourism development in Cusco, Peru. Drawing from recent work on assemblage theory in geography and tourism studies, we explore how assemblage thinking can facilitate new understandings of volunteer tourism development. Using assemblage as an analytical framework allows us to understand volunteer tourism as a series of relational, processual, unequal and mobile practices. These practices, we argue, are constituted through a broader aggregation of human and non-human actors that co-construct moral landscapes of place. Thus, reconsidering volunteer tourism as assemblage allows for more inclusive and nuanced understandings of how geopolitical discourses as well as historical, political, economic and cultural conjunctures mediate volunteer tourism development, planning and policy. Finally, this paper calls for further research that integrates assemblage theory and tourism planning and development.     

Human flourishing,tourism transformation and COVID-19: a conceptual touchstone

Abstract

As the planet remains in the grips of COVID-19 and amidst enforced lockdowns and restrictions, and possibly the most profound economic downturn since the Great Depression, the resounding enquiry asks—what will the new normal look like? And, in much the same way, tourism aficionados, policy makers and communities are asking a similar question—what will the tourism landscape, and indeed the world, look like after the pandemic? As casualties from the crisis continue to fall by the wayside, the rethinking about what an emergent tourism industry might resemble is on in earnest. Many are hopeful that this wake-up call event is an opportunity to reshape tourism into a model that is more sustainable, inclusive and caring of the many stakeholders that rely on it. And some indicators, though not all, point in that direction. In line with this, the concept of ‘human flourishing’ offers merits as an alternative touchstone for evaluating the impacts of tourism on host communities. Human flourishing has a long genesis and its contemporary manifestation, pushed by COVID-19 and applied to travel and tourism, further expands the bounds of its application. Human flourishing has the potential to offer more nuanced sets of approaches by which the impact of tourism on host communities might be measured. The challenge remaining is how to develop robust indices to calibrate human flourishing policy successes.     

Social enterprise and inclusive tourism. Five cases in Siem Reap,Cambodia

ABSTRACT

In recent decades, social enterprise has emerged from a variety of traditions and contexts to occupy a prominent position in relation to social change. Proponents argue that people with a business orientation are uniquely equipped to identify social problems, develop solutions and to scale these up. Muhammad Yunus and the non-collateralized loans of the Grameen Bank are held to exemplify this potential. Meanwhile, mass tourism destinations are increasingly found in less developed countries, placing relatively wealthy tourists in close proximity to poor people. One response to this has been a proliferation of social enterprises within the tourism industry. This paper investigates the potentials and limitations of social entrepreneurship to achieve inclusive tourism through an analysis of five established and highly regarded social enterprises in Siem Reap. The enterprises have created worthwhile new opportunities for poor and marginalized people and contributed substantially to revitalizing elements of Cambodian culture. Beyond these significant successes, their capacity to generate broader inclusiveness in either the tourism sector or the Cambodian economy, generally, appears limited. Continued social benefits are, furthermore, contingent on the commercial success of the enterprises, in a sector which is highly competitive and volatile, with even successful, well-run businesses never entirely secure.     

Towards inclusive tourism? Stakeholder collaboration in the development of accessible tourism

ABSTRACT

Stakeholder collaboration is increasingly being lauded as important in the development of accessible tourism. The purpose of this study is to explore how stakeholders collaborate in the development of accessible tourism. Drawing on research conducted in Western Australia, the study utilises qualitative approaches in its exploration. The evidence from the study strongly indicates that there is minimal collaboration between stakeholders in the development of accessible tourism. The findings suggest that when there are multiple and diverse stakeholders at play, an organic, circulatory and developmental approach to stakeholder collaboration should be adopted to innovatively move towards inclusive tourism – an ideal that aspires to equal access and inclusion for all. To this end, four emergent interrelated themes are considered: control and coordination, communication, clarity of roles and responsibilities and collaboration and integration. From these themes, a framework that can be applied to encourage collaboration is proposed.     

New Perspectives on Tropical Coastal and Island Tourism Development

Abstract

This special issue is presented as a thematic issue devoted to tropical coastal and island tourism. Included in the issue are articles on (eco)tourism in Madagascar, collaboration theory and tourism partnership models on an Indonesian island, development pressure and resilience on a Malaysian island, a survey of cruise passengers in Colombia, perception and limits to development in Costa Rica, and perception and reality on Pitcairn Island. Placed within theoretical or conceptual frameworks, these case studies can be applied to development challenges of tropical coastal and island destinations worldwide.     

Can MNCs promote more inclusive tourism? Apollo tour operator's sustainability work

ABSTRACT

Outbound tour operators are key actors in international mass tourism. However, their contribution to more sustainable and inclusive forms of tourism has been critically questioned. Drawing from new institutional theories in organization studies, and informed by the case of one of the largest Scandinavian tour operators, we examine the corporate social responsibility (CSR) and sustainability work in large tour operators and the challenges faced in being more inclusive. On the basis of in-depth interviews with corporate officers, document analysis and media reports, we show how top-down coercive and normative pressures, coming from the parent company and the host society shape the ability of the daughter corporation to elaborate a more inclusive agenda. However, daughter companies do not merely comply with these institutional pressures and policy is also developed from the ‘bottom-up’. We show how the tour operator's sustainability work is also the result of organizational responses including buffering, bargaining, negotiating and influencing the parent organization. By creating intra and inter-sectoral learning and collaborative industry platforms, MNCs not only exchange and diffuse more inclusive practices among the industry, but also anticipate future normative pressures such as legislation and brand risk. Daughter organizations help shape their institutional arrangements through internal collaborative platforms and by incorporating local events and societal concerns into the multinational CSR policy, especially when flexible policy frameworks operate, and the corporate CSR agenda and organizational field are under formation. However, risks do exist, in the absence of institutional pressures, of perpetuating a superficial adoption of more inclusive practices in the mass tourism industry.     

A geographical approach to trust in tourism

Abstract

Within tourism research, trust has largely been conceptualised from psychological perspectives, allowing insights into the mechanisms through which resident/stakeholder relations generate trust. Whilst this work is valuable in understanding dynamics of trust relations, such focus has meant less attention and has been given to the ways space influences trust in tourism contexts. Thus, a geographical approach is put forth to understanding trust in tourism. Through observation and semi-structured interviews concerned with the implementation of a community tourism project in southwest China, insights are provided illustrating how trust is inscribed in place. It is shown that in the Chinese context, cultural place-based specificities relating to pre-existing governance structures, social hierarchies, and the intersection of power, knowledge and trust influence the (in)abilities of NGOs to develop trust with specific residents. More meaningful dialogue between tourism research and geographical conceptualisations of trust is called for – as a way to attend to spatial and scalar differences in understanding of trust within tourism contexts.     

The challenge of proximity: the (un)attractiveness of near-home tourism destinations

ABSTRACT

Imaginaries of touristic otherness have traditionally been closely related to geographical distance and travel far away from the everyday. But in today's context of sustainable tourism, a moral and behavioral shift may be expected, toward traveling near home. Distance may actually become a disadvantage and proximity a new commodity. This implies a need to disentangle subjective understandings of both distance and proximity in relation to perceived attractiveness of and touristic behavior in places near home. Thus, it is aimed to shed light on how ‘proximity tourism’ is constructed, endorsed and appreciated (or not).

An online survey (N = 913) was administered to residents of the Dutch province of Friesland, exploring their attitudes toward their home province as tourism destination and representations of proximity and distance in relation to preferred vacation destinations. We grouped respondents into four categories, reflecting destination preferences: (1) proximate, (2) distant, (3) intermediate and (4) mixed. These groups were differentiated and characterized using quantitative and qualitative analyses. The ‘proximate’ and ‘distant’ preference groups, respectively, were most and least engaged in proximity tourism. However, the perceptions of proximity and distance expressed by the ‘intermediate’ and ‘mixed’ preference groups were associated in a nonlinear way with appreciation of the home region as a tourism destination. Additionally, respondents used proximity and distance in various ways as push, pull, keep and repel factors motivating their destination preferences.

Interpretations of both proximity and distance were thus important in determining engagement in proximity tourism and, in turn, the potential for proximity tourism development in the region. This implies that such development will require a balanced consideration of the relative, temporally sensitive ways that people negotiate distance and proximity in their perceptions of being at home and away. Our results advance the discussion about imaginaries of travel, distance and proximity, and their impact on regional tourism.     

Critical tourism scholars: brokers of hope

Abstract

The past four decades of tourism research have demonstrated that the field would be impoverished without recognising the human aspect of scientific inquiry. The contributions made through critical approaches, Indigenous perspectives, qualitative methods and morally instilled concepts such as ‘sustainability’ or ‘community development’ have accentuated that tourism scholars are not detached and value-free producers of knowledge. Rather, our gender, ethnicity, personal and political views enter research agendas and actively shape knowledge. Alarmed by a host of social, economic, environmental, political and ethical concerns, and motivated to end injustice, inequality, oppression and discrimination, we also circumnavigate hope. However, researchers’ relationships with hope can be problematic, as evidenced by the recent tensions within critical tourism scholarship. In order to examine the extent to which hope ought to be part of tourism research, it is important to engage with the notion of hope seriously and methodically. By drawing on different varieties of hope, it is argued that these can underpin research projects to different degrees, including critical hope, hope-as-utopia, transformative hope, radical hope and pragmatic hope. It is emphasised that hope is connected to critical research in elementary ways and plays a vital role in envisioning a more just, inclusive, sustainable and equitable world. The acknowledgment of hope as part of critical research is particularly valuable amid the COVID-19 pandemic – an event with devastating consequences for communities worldwide. Through a hopeful lens, our momentary loss of tourism may bring with it a renewed appreciation and care, which has been eroded by rampant commodification and comatose consumerism. The hope driving post COVID-19 visions of tourism is argued to lie in more thoughtful and responsible engagement with tourism, and in our ability to positively transform it.     

Topologies of tourism enclaves

Abstract

Research on tourism enclaves has relied mainly on topographical understandings of the phenomenon. The focus has been on the ontic, that which is or exists instead of the relational qualities or properties of tourism enclaves. Topographical conceptions thus tend to simplify enclavic processes and attributes that are much more complex than meets the eye. In this article, we make the case for topological understandings of tourism enclaves, based on a relational ontology, as a complement. We thereby strive to offer more nuanced conceptions of tourism enclaves. We depart from Agamben’s political ontology to illustrate our claim. Seen topologically, tourism enclaves are not simply spaces marked-off from the norm, but rather constituents of the norm. Tourism enclaves need to be theorized as ‘prototypes’ or ‘laboratories’ of new subjectivities (ways of being, relating, and experiencing the world). The tourist thus emerges as a model figure of biopolitics in the contemporary, the norm rather than the exception. The tourist is not that which is abandoned by the sovereign in the manner of Agamben, but rather a free exilant, a subject that self-willingly chooses abandonment. We deploy topological concepts, like Agamben’s the ban, the camp, and state of exception. Such a conception, we argue, widens the ontological register or horizon of tourism theory.     

Socialising tourism for social and ecological justice after COVID-19

Abstract

The COVID-19 pandemic of 2019–2020 has the potential to transform the tourism industry as well as the context in which it operates. This global crisis in which travel, tourism, hospitality and events have been shut down in many parts of the world, provides an opportunity to uncover the possibilities in this historic transformative moment. A critical tourism analysis of these events briefly uncovers the ways in which tourism has supported neoliberal injustices and exploitation. The COVID-19 pandemic crisis may offer a rare and invaluable opportunity to rethink and reset tourism toward a better pathway for the future. ‘Responsible’ approaches to tourism alone, however, will not offer sufficient capacity to enable such a reset. Instead, such a vision requires a community-centred tourism framework that redefines and reorients tourism based on the rights and interests of local communities and local peoples. Theoretically, such an approach includes a way tourism could be ‘socialised’ by being recentred on the public good. This is essential for tourism to be made accountable to social and ecological limits of the planet.     

Introduction: proximity and intraregional aspects of tourism

ABSTRACT

Tourism research often tends to overlook both the mundane of the exotic and the exotic of the everyday. However, when acknowledging that exoticism is not necessarily linked to geographical distance, it is similarly possible to attribute touristic otherness to and experience unfamiliarity in a geographically proximate environment. This entails a need to rethink the intertwining relationships of meanings of the exotic and the mundane, as well as the ways people make meaning of their everyday environment through processes of territorialization and identification in a tourism context. Following this idea, these articles focus on the intraregional scale level and on the concept of proximity as a way of studying meanings and practices of tourism near home. In an attempt to strengthen the momentum of proximity tourism research, a double session (sponsored by the Geography of Leisure and Tourism Research Group) was organized during the Royal Geographical Society (RGS)-IBG (Institute of British Geographers) Annual International Conference which took place in September 2015 at the University of Exeter (UK). The sessions form the basis of this collection of articles, in which various aspects of proximity and intraregional tourism are discussed.     

Evolutionary economic geography: reflections from a sustainable tourism perspective

ABSTRACT

Evolutionary economic geography (EEG) is receiving increasing attention from tourism geographers with over 30 publications explicitly incorporating EEG into tourism between 2011 and 2016. Many of these contributions are conceptual, which is not surprising given the novelty of EEG within economic geography, in general, and tourism, in particular. However, a sizeable number of these are built on detailed case studies, using EEG as an analytical lens rather than as a conceptual point of departure. Thus, many tourism researchers have found that EEG has great potential for understanding change in tourism destinations. In this Research Frontiers paper I critically reflect on this early research of EEG in tourism geographies from a sustainable development perspective. In the cases presented, EEG offers a fresh understanding of two related challenges in each of two separate aspects of sustainable tourism development. First, pro-growth governance models can be disrupted by engaged local stakeholders in order to make tangible sustainability gains but these gains remain precarious over time as pro-growth governance models prove tenacious in the very long-term. Second, regional institutional legacies hamper new path emergence in two ways – through institutional inertia which keeps the region's focus on past success in other sectors and through the (possibly competing) institutional imperatives of the dominant and emerging tourism sub-sectors or sub-regions. These challenges are illustrated through two complementary Canadian cases drawn from the extant literature – the mass tourism destination of Niagara and the resort community of Whistler. I highlight how a sustainable tourism perspective can also help to critique EEG theory and empirics in line with other recent political economy critiques in economic geography. I conclude that sustainable tourism, at its best, is an established reflexive lens which will help to develop, validate, and challenge aspects of EEG theory within tourism studies, in particular, and economic geography, in general.     

Hopeful possibilities in spaces of ‘the-not-yet-become’: relational encounters in volunteer tourism

Volunteer tourism has rapidly emerged as a pervasive form of contemporary global tourism. This paper examines the importance of incorporating non-representational theories into analyses of volunteer tourism. Discussions of volunteer tourism are often framed within fixed notions of culture, identity and power relations. In this paper I argue that attention to embodiment, affect and emotion can provide more nuanced insights into the ambiguities of volunteer experiences and encounters. Drawing on fieldwork from a small coastal town in Peru, the study focuses on the encounters between volunteers and locals and the role of emotions in the framing of their experiences. While emotions and expectations are often framed by development aid discourses that characterise volunteers and locals into neo-colonial binaries, there are also numerous possibilities for how volunteers and locals are ‘affected’. By attending to the ‘more than rational’ dimensions of the volunteer tourism experience I draw out the relationship between embodiment, affect and what philosopher of hope Bloch (1986) calls the ‘ontology of the-not-yet’. It is within the embodied encounters in spaces of ‘the-not-yet-become’ where hopeful possibilities in volunteer tourism are found’ This opens up new ways of understanding volunteer tourism. This may, in turn, facilitate more responsible and equitable practice in volunteer tourism projects.     

包容性发展棱锥模型:后现代视阈下旅游房地产发展新维度

旅游地产是旅游开发的主要组成部分,它缎带"行"到旅游目的地的游客提供"吃、住、娱、购"以及可意象的"游"赏空间。作为闲暇经济主体的旅游地产发展正面临产业转型与资源约束的双重压力。从后现代旅游地产开发理念的视角,结合永续发展和包容性发展概念,构建出包容性发展棱锥模型及其应遵循的底一图关系等6点原则,以弥补现代旅游地产开发在产业发展模式和空间资源利用规划与设计等的不足。中国后现代旅游地产发展新维度:严格"三区四线"的空间管制:应用HST-TOD一体化立体综合开发模式;倡导JHTSD极大化及优化房地产市场法制环境。     

Political trust and residents’ support for alternative and mass tourism: an improved structural model

ABSTRACT

Political trust is a key requirement for tourism policies to flourish and sustain. The purpose of the research was to investigate the determinants of political trust and analyze whether the latter influences residents’ support for mass and alternative tourism. To this end, we develop a structural model based on the social exchange theory, institutional theory of political trust, and cultural theory of political trust. The model proposes six determinants of political trust which in turn is considered to influence residents’ support for mass and alternative tourism. Data were collected from residents’ of Mauritius selected using a stratified random sampling approach. We used a survey method based on a structured questionnaire. Using AMOS, the data were subjected to a confirmatory factor analysis to determine the fit of the measurement model. Structural equation modeling was used to test the hypothesized model. Results indicated that such variables as the political and economic performance of government in tourism, interpersonal trust, and tourism benefits significantly predicted political trust. In turn, the latter was found to influence residents’ support for mass tourism only, lending support to Hetherington sacrificed-based concept borrowed from political science. The theoretical contribution of the study relates to the inclusion of the political trust variable to analyze its relationship with residents’ support for two opposing types of tourism development in a single theoretical model. We found that such relationship is contextual, depending on the object of exchange, conceptualized in here as the types of tourism residents are asked to support. Political trust figures more prominently for mass tourism than for alternative tourism given the considerable amount of sacrifices residents have to make to accommodate mass development. Our findings suggest that it is important for government to foster political trust among local people for tourism development to sustain.     

Geographies of tourism development and planning

ABSTRACT

Development and planning have long been a focus of tourism geographers. Although the ideas of development and planning are complex and challenging to define and study, there is a strong agreement on the academic and societal relevance of their research in tourism geographies: tourism is a growth industry which requires holistic and future-oriented planning measures that minimize the negative externalities of tourism and guide the industry's growth towards a development path. A brief overview of early phases and current directions of development and planning approaches in geographical tourism research shows how traditional approaches are still relevant. There is, however, a need to recognize distinct contextual and historical dimensions around the geographies of tourism development and planning in versatile research contexts. These historic and contextual elements influence the present and future characteristics and power relations of tourism in place and can help us to understand how tourism works with localities and localities with tourism.     

Street music,governance, and cultural policy in San Cristóbal de Las Casas

ABSTRACT

This article takes an ethnographic perspective to explore the changing ways in which the municipal government of San Cristóbal de Las Casas, a city in southern Mexico whose economy is highly dependent on tourism, has regulated street musicians over the last five years. It focuses on permits given to street musicians which served to exert spatial and temporal control over street performance, while giving musicians no substantial rights in practice. Engaging the so-called ‘anarchist turn’ in anthropology, it shows that this policy instrument effectively sidelined non-monetary forms of exchange between musicians and their various publics, and privileged the commercial interests of restaurants and bars. Further, in practice, it pushed some street musicians onto the margins of the city’s economic life, where their performances were often more, rather than less, disruptive. Nonetheless, this situation altered significantly in the wake of social unrest in Summer 2016, which caused a precipitous drop in tourism to the city. The municipal government’s response to the ensuing economic crisis signified a belated recognition of the economic value of street musicianship.     

“We can’t return to normal”: committing to tourism equity in the post-pandemic age

Abstract

Tourism transformation must bring an actionable focus on equity. A new normal openly recognizes the crises and tensions inhabiting tourism well before the COVID-19 pandemic along with the holistic and integrated nature of a pro-equity agenda. A resilient post-pandemic tourism must be more equitable and just, in terms of how it operates, its effects on people and place, and how we as scholars teach, study and publicly engage the travel industry—particularly in preparing its current and future leaders. A commitment to equity is about making specific changes in practices and decisions at multiple levels, along with growing a wider ethical framework. This pivot of a mindset requires us, as tourists, corporations, and educators to step away from a selfish perspective and critically change our perception and understanding of tourism to a truly equitable focus. Consequently, these actions force us to question the consumerism and capitalistic lens that has contributed to mass growth across the touristic landscape and instead, choose a system that fosters sustainable and equitable growth - which in turn, ‘slows down’ our ways of consuming the world around us - transforming our values and experiences of what tourism is and should be.