新冠肺炎对旅游业的影响：研究进展与展望

通过对Web of Science数据库中1435篇文献的梳理,回顾和评述了“COVID-19对旅游业影响”的早期研究进展。结果表明,新冠肺炎直接威胁人的生命健康,加剧了旅游者的负面情绪和感知风险,降低了旅游者的出游意愿,并改变了以往的行为模式。新冠肺炎通过旅游者在旅游目的地、旅游企业、旅游交通之间传播,从而对旅游系统产生全面、持久的影响,对全球旅游业造成史无前例的巨大冲击。同时,新冠肺炎还引发了对于旅游业发展方式和增长模式的反思,转型发展成为后新冠时代全球旅游业恢复重建的重要手段。最后,从“目标—要素—保障”视角对未来研究进行了展望。     

Transforming the (tourism) world for good and (re)generating the potential ‘new normal’

Abstract

With or without the global COVID-19 pandemic to promote and envision a meaningful and positive transformation of the planet in general, and tourism specifically, a wake-up call is long overdue. The 300-years old industrial and modern paradigm of ruthless and selfish exploitation of natural resources has separated us from nature and ultimately ourselves to such an extent that the crises of our economic, political, environmental, social and healthcare systems do not come at any surprise. Yet, in juxtaposition to (post)modern pessimistic views, the positive transmodern paradigm shift with its holistic perspectives and practices can be observed. Led by ‘the silent revolution’ of cultural creatives, new worlds are emerging, although still kept at the margins. ‘Transformative travel and tourism’ as an ever-growing trend, appears to be an important medium through which these cultural creatives reinvent themselves and the world they live in. Inner transformation is reflected in the outer world. New ways of being, knowing and doing in the world are emerging as conscious citizens, consumers, producers, travellers, entrepreneurs, and community leaders are calling and acting upon the necessary transformation towards the regenerative paradigm and regenerative economic systems. Based on the natural cycles of renewal and regeneration, this circular approach is underpinned by regenerative land practices. The vision of connecting regenerative agriculture and transformative tourism is offered to reset the global tourism system for good.     

“We can’t return to normal”: committing to tourism equity in the post-pandemic age

Abstract

Tourism transformation must bring an actionable focus on equity. A new normal openly recognizes the crises and tensions inhabiting tourism well before the COVID-19 pandemic along with the holistic and integrated nature of a pro-equity agenda. A resilient post-pandemic tourism must be more equitable and just, in terms of how it operates, its effects on people and place, and how we as scholars teach, study and publicly engage the travel industry—particularly in preparing its current and future leaders. A commitment to equity is about making specific changes in practices and decisions at multiple levels, along with growing a wider ethical framework. This pivot of a mindset requires us, as tourists, corporations, and educators to step away from a selfish perspective and critically change our perception and understanding of tourism to a truly equitable focus. Consequently, these actions force us to question the consumerism and capitalistic lens that has contributed to mass growth across the touristic landscape and instead, choose a system that fosters sustainable and equitable growth - which in turn, ‘slows down’ our ways of consuming the world around us - transforming our values and experiences of what tourism is and should be.     

新冠疫情下旅游品质感知与幸福感增强逻辑——基于衡阳居民本地出游的调查及主体间性自省

新冠疫情背景下,如何改善居民周边出游质量及生活品质,增强旅游幸福感是亟待回答的理论与实践问题.通过对衡阳居民本地出游的问卷调查,分析了旅游品质感知的现状,结果表明:衡阳旅游品质感知处于中等水平;旅游品质感知存在人口统计差异,其中已婚居民、居住时间长的居民对本地旅游品质评价更高;旅游时间、旅游功能、旅游满意度三个方面对主...     

From high-touch to high-tech: COVID-19 drives robotics adoption

Abstract

Global economic and social life has been severely challenged since the World Health Organization (WHO) declared the COVID-19 disease a pandemic. Travel, tourism and hospitality, in particular, has been massively impacted by the lockdowns used to maintain social distance to manage the disease. Robotics, artificial intelligence, and human-robot interactions have gained an increased presence to help manage the spread of COVID-19 in hospitals, airports, transportation systems, recreation and scenic areas, hotels, restaurants, and communities in general. Humanoid robots, autonomous vehicles, drones, and other intelligent robots are used in many different ways to reduce human contact and the potential spread of the SARS-CoV-2 virus, including delivering materials, disinfecting and sterilizing public spaces, detecting or measuring body temperature, providing safety or security, and comforting and entertaining patients. While controversial in the past due to concerns over job losses and data privacy, the adoption of robotics and artificial intelligence in travel and tourism will likely continue after the COVID-19 pandemic becomes less serious. Tourism scholars should seize this opportunity to develop robotic applications that enhance tourist experiences, the protection of natural and cultural resources, citizen participation in tourism development decision making, and the emergence of new ‘high-touch’ employment opportunities for travel, tourism and hospitality workers.